Help and advice

Got a question about Mad Max’s Bargains? 💥 Here’s where you’ll find out how to get first dibs on selected toys before our live Whatnot auctions, check what’s in stock, and choose between local collection in Heanor and Royal Mail Tracked delivery.

We also explain what to expect from our listings, how we flag any known damage, and what to do if you need help with an order or a return. If you’d like a closer look at something before you buy, just drop us a message.

 

Frequently asked questions

Everything you need to know about shopping with us, our delivery methods, and how we keep our prices genuinely affordable.

How can your toys be cheaper than high-street retailers?

We are a dedicated independent business focused on cutting the cost of living for families across the UK. By keeping our overheads lean and sourcing smart, we pass direct savings on to you without compromising on quality.

Are you a legitimate UK business?

Yes, absolutely. We are a registered business based in Nottingham, working side by side with our trusted partner store, H&K Aquatics Ltd, so you can shop with total confidence.

How does nationwide delivery work?

We send all nationwide orders via reliable Royal Mail tracked services. Once dispatched, you will receive full tracking details so you can follow your parcel directly to your doorstep.

Can I collect my order in person in Heanor?

Yes! Our local click and collect service provides extra peace of mind. You can order online and pick up your items locally with a quick, friendly face-to-face handover.

What happens if a toy arrives damaged or I change my mind?

We package every single order carefully to prevent any transit damage.

If your item arrives damaged, please get in touch with your order number and a brief description of what happened. If you can, include photos of the item and its packaging.

Please keep the item while we arrange the next steps. If we need it back, we’ll arrange collection or agree a return with you and cover the reasonable return postage.

How quickly are orders dispatched?

We aim to process and dispatch all orders promptly using Royal Mail tracked delivery, ensuring your toys arrive quickly and safely for birthdays, holidays, or everyday treats.

Ready to discover incredible toy bargains?

Explore our complete range of discounted toys and games, available for tracked delivery across the UK or local pick-up in Nottingham.